ZOOMWEB

online f-alternative solutions



ZoomTApp

ZOOMTApp allows us to digitize our work areas in the after-sales field. The workshop (when the vehicle is in our facilities), CRM and marketing (when we want to bring the Client closer) and Brand / independent workshops (when we deal with professional aspects at one level or another).

We maintain our processes, but we do it digitally, quickly, closely and efficiently.

Our online solutions allow you to analyze and monitor business management and processes.

We have an accumulated experience of more than 25 years in the mobility and insurance sectors.



ZoomSales

Digital communication system based on:

  • Improves the customer experience before, during and after the purchase.
  • Optimizes each of the phases of the sales process to achieve customer loyalty.
  • Allows unifying the records of the data generated at all points in the process: contact details, video calls, notes, documentation shared with the client.
Zoomsales also offers the follow-up and monitoring of activities in real time through a complete and comprehensive scorecard.



ZoomChat

Livechat that provides personalized, fast and efficient attention, to respond to the needs of 4.0 clients who demand more digitized interaction and response in real time.

In addition to all the general functionalities: Multilanguage, Responsive, Transfer of files, images and videos, Thumbnail view, Emoji, Chat transcription… etc. It includes the possibility of generating a direct invitation from the chat to make a video call.



ZoomPlus

Implementation of Zoomsales in online media to offer more visibility, more visits, more potential customers and generate more sales in the online world.

With Zoom+ we customize the design and implementation of the CTA and the onboarding process to guarantee a successful conversion rate.



Efficiency Virtual Call

The system for optimizing and monitoring calls from commercial advisors to leads assigned for commercial management that:

  • Make the most of leads for telephone management.
  • Increases monitoring of other key contacts in the commercial process.
  • Progressively improve contact management.
  • Monitors the telephone activity of commercial teams in real time.